Welcome to the latest edition of the Leadership in Insurance Podcast where this week we were fortunate enough to be joined by Dror Katzav https://www.linkedin.com/in/dror-katzav/Dror is the CEO, Co-Founder of Atidot, https://www.atidot.com/Atidot is an AI & Machine Learning solution for life insurers that provide real-time, actionable insights into customer behavior.In this conversation we talked about:developing his data skills in the armyWhy he focussed on Insurance as a business sector: Inefficiencies!Insurance is a rabbit warren of data opportunitiesLife insurance is data! Understanding the data is the secret recipeRunning towards the biggest fire - the biggest challenge often means the least competitionLooking for inspiration outside of insurance - who looks after and understand the customerIf insurance doesn't create more touchpoints how can it differentiate itself?Creating effective partnerships in business Does better data mean the rule of large numbers ceases to apply?Better analytics allows us to create long term value in the customer base Is there much focus on acquiring customers vs keeping them?Who controls data and who should? (Dror catches me out thinking old school?How the actuarial skillset is changingNarrative over facts - talk in stories, not statistics! How to be the "fly to the elephant! working with big companies as a small businessData ethics and regulated industries - unique challenges to overcomeThank you so much to Dror for being a great guest - really great fun and super interesting.
We are always interested to speak to people about being guests on the Leadership in Insurance podcast. If you or someone in your business is driving change in the future of insurance, then we would love to hear from you. Please get in touchGet In Touch